Client Onboarding Process

For Business Clients

Step 1: Company Information

Provide:

  • Full legal business name
  • Business registration number
  • Registered office address
  • Company registration documents

Step 2: Authorized Representatives

Identify all individuals authorized to act on behalf of the company:

  • Members of statutory bodies
  • Authorized signatories (with ID verification)

Step 3: Verification Process

  1. Verify your company details against commercial registers
  2. Screen authorized reps against PEP and sanctions lists
  3. Complete ID verification for reps

Step 4: Payment Method Setup (For Crypto Purchases)

  • Link a company payment card
  • Verify your payment method

For Individual Clients

Step 1: Personal Information Collection

  • Full name
  • ID number or date of birth/gender
  • Place of birth
  • Current address
  • Nationality
  • ID details
  • Email & phone number

For self-employed individuals:

  • Business name (if any)
  • Business registration number
  • Business address

Step 2: Contact Verification

  1. Email and phone verification
  2. User enters received codes
  3. Pause if verification fails

Step 3: Identity Verification

Provide a clear photo of your government-issued ID showing:

  • Your full name
  • Date of birth
  • Photo matching your appearance
  • ID details

Step 4: Additional Verification

  1. Address proof for transactions over 1,000 EUR
  2. Sanctions screening

Step 5: Payment Method Setup (For Crypto Purchases)

  • Link a personal payment card
  • Verify the payment method

Important Notes

  1. Additional documents may be required
  2. All documents must be valid
  3. Onboarding takes 1–3 business days
  4. We store data securely (AML compliance)
  5. Transactions may be limited until verification

For help, contact our support team at [email protected]

Client Due Diligence (CDD) Procedures

RampWay s.r.o., osoba rizikového kapitálu (the "Company") provides services associated with virtual assets and is subject to AML obligations under Czech law. We conduct risk-based due diligence and transaction monitoring to prevent money laundering and terrorist financing.

When Do We Perform Due Diligence?

  • Before establishing a relationship
  • Before high-risk/suspicious transactions
  • Periodically (based on client risk)
  • When details are unclear or suspicious
  • When the transaction lacks purpose

Our Due Diligence Process

1. Initial Verification

  • Client identity and beneficial ownership
  • Purpose of business relationship
  • Source of funds/assets
  • PEP/sanctions screening

2. Blockchain & Transaction Monitoring

  • Screen wallets in real time
  • Analyze transaction history
  • Flag high-risk addresses

3. Ongoing Monitoring

  • Annual reviews
  • Extra checks for high-risk clients
  • Terminate unresolvable risks

Why Is This Important?

  • Prevents fraud and money laundering
  • Ensures AML/CFT compliance
  • Protects clients and platform

Questions? Contact us at [email protected]